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Services Project/Program Management

Kawasaki, Japan 掲載日 11/19/2020

Key Responsibilities

This position is assigned to a CIS (Client Installation Service) project products as a project manager with :

  • Escalation management as POC (Point of Contact) from Sales or Partner or Field Service team for the CIS Onsite service.
  • Owns Q/A for deployment takes and find out necessary solution or workaround.
  • Confirm closing status with partner, if escalation come.
  • Work with backend team, once monthly payment date received.

This position works with APCJ team and team member in Japan

  • Need to escalate if any process issue and attend regular meeting as a member of Japan team to follow a right process.
  • Need to work with other team member as a backup for Reay Quote (RQ)

Desirable Requirements

  • Work experience  > 5 years in IT/Computer industry
  • Total > 5 years experience with Windows OS, Windows 10 is required.
  • Basic knowledge for hardware specially client products (option)
  • Basic knowledge for OS licensing
  • English : TOEIC > 650 points or experience with English language > 5 years
  • PMP : Certified (option)

Related products (option, a good to know)

  • Microsoft Products :Windows 10, Autopilot Provisioning, Sysprep, SCCM, MDT
  • Dell related products : VMWare  Workspace One,  WSO Client 

Application closing date: 31 December 2020

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Job Family: Business-Support Professional-Services Global-Services Program-Management Job ID: R076983




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