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Senior Analyst, Sales Operations - Secureworks - Kawasaki

Kawasaki, Japan 掲載日 09/09/2020

Senior Analyst, Sales Operations - Kawasaki, Kanagawa

Sales Group

Secureworks® (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, SaaS security platform and intelligence-driven security solutions, informed by 20+ years of threat intelligence and research, no other security platform is grounded and informed with this much real-world experience.

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team. 

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible. Join us to do the best work of your career and make a profound social impact as an analyst on our Sales Operations team in Japan

Key Responsibilities

To make business analysis utilizing tool, and provide forecasting and
business analysis data for Japan Go-To-Market leaders including Japan President.
To conduct sales operation functions supporting Japan sales team members
including order management, QA of purchase orders etc.

Key Result Area /Accountability

  • Provideskey sales planning and operational support for the Japan org

  • Creates and customizes KPI, Sales Processes, Order Management.

  • Focuses on delivering a positive customer or partner experience.

  • Drivescriticalsales operations process improvements.

  • Serves as interface for order status and handles order escalation.

  • May serve as primary interfaces with other internal functions, based on BU and/or regional requirements.

  • Contributes toSecureWorksbusiness and functional strategy.

  • Reaches out to support and collaborate with other business functions.


  • Sales Operations, Sales Planning or Sales/Business Analysis experiencepreferablyat an MNCand from IT industry.

  • Possess strong sales operations, analytical skills and business acumen.

  • Good organizational agility and interpersonal skills to work effectively across functions and with management teams.

  • Ability to deal with ambiguity and work effectively in uncertain situations.

  • English ability to communicate with overseas stakeholders

  • Other attributes successful for the role include being results driven, proactive, customer focused and thrive in fast paced business environment. 

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

Job Family: Graduates Sales Secureworks Job ID: R071840




* 必須


  • Graduates, 川崎, 神奈川県, 日本削除
  • Sales, 川崎, 神奈川県, 日本削除
  • Secureworks, 川崎, 神奈川県, 日本削除

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