Director, Services Presales, Japan

About team

Our customers make Dell Technologies Services their transformation partner for the digital future. From the edge, to the core, to the cloud: Our industry experts offer strategic guidance and proven practical capabilities to help our customers to accelerate time to value of transformation objectives. Join us to lead our Services Presales team in Tokyo to do the best work of your career.

Background and Expectation

Our services organization is growing rapidly, therefore we are establishing an integrated services presales team in Japan. The first objective for the new leader of Services Presales will be to form the team by bringing together our Services Solutions Principals with different specializations. Once the team is established, the role steering the team from the front and working side-by-side with members to achieve the goals and objectives.

Key Responsibilities

• Establish the integrated Services Presales team in Japan and develop the skills of team members

• Partner with the Services Sales and Product Sales Leaders in Japan to drive customer success and to grow our business

• Build services pipeline, qualification of opportunities, solution scope and design

• Consult with customer’s technical senior leadership

• Provide thought leadership in executive customer briefings and customer workshops

• Lead the Services Presales team, execute strategies to build synergies and optimize productivity

• Collaborate with peers across the world on best practices and global initiatives

Requirements

• 10+ years of experience in IT Industry with at least 3 years in a management function

• Solution- and technical knowhow in the areas of cloud platforms, business resilience, application transformation and workforce productivity

• Excellent facilitation, presentation and interpersonal communication skills both in English and in Japanese (Native level Japanese skill is required as the Director will communicate with Japan local customers.)

• Proficiency in communicating technical concepts, architectures and designs, program strategies and tactics clearly to both internal and external stakeholders

• Comfortable with negotiating and the ability to establish commitments and set expectations with customers

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap.

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