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Customer Marketing Database, Senior Advisor (I8) - Japan

Tokyo, Japan 掲載日 10/09/2019
今すぐ応募

Responsibilities:

  • Translate business requirement into data integration technical requirement. Evaluate technical feasibility of data integration
  • Lead data integration projects managing cross functional teams such as Dell IT, customer insight team, customer contact strategy team and vendors
  • Test quality of data integration output. Manage mid-long term roadmap of data integration aligned with business strategy and requirements
  • Collaborate with stakeholders and business users to identify Data collection and CDI enhancements and actively participate in the management of any related projects
  • Support and coordinate the marketing campaign and reporting processes and associated tasks such as requirements, functional specifications, etc.
  • Build multi-channel marketing campaigns based on business requirement
  • Understanding of data warehouse and data mart concepts is a plus
  • Foster a great work environment and a strong partnership with stakeholders
  • Organize and distribute work, align team priorities to Business Strategy and needs
  • Work with business users to define capacity planning and change requests
  • Support team efforts, facilitate conflicts resolution, handle escalations and develop sustainable solutions
  • Work with business users to define and enforce SLAs
  • Ensure, monitor, improve execution quality and velocity, controls Compliance
  • Leads change management, and adoption management.
  • Work with IT / Vendors/ Agency teams in developing solutions to business projects, problems and future state Adobe Campaign goals. Ensure that Adobe Campaign are built with right controls from day one.
  • Work with marketing legal to ensure the data collection, usage, and storage compliance. Managing the governance of data access, data usage. Understand and manage the cyber security rules restrictions. Such as GDPR.
  • Review requirements, specifications and technical design documents and provide timely and meaningful feedback. Create detailed, comprehensive and well-structured test cases


Qualification Requirements:

  • Minimum of 8+ years of experience as a Business System Analyst or Data Analyst
  • Knowledge in Data Quality tools, SQL(required), SAS(preferred), BI tools or other analysis software
  • Experience with MS Excel. Demonstrated experience using data quality tools to perform data quality processes (e.g Informatica)
  • Experience in a data management/quality analytic function, operating data quality tools and creating data quality metrics and dashboards
  • Knowledge in marketing and sales process. Lead a team of individuals based remotely
  • Exceptional analytical, conceptual and problem solving ability
  • Excellent understanding of Marketing Campaigns, vehicles, Contact Strategy and Operations
  • Working knowledge of Marketing Automation tools (SAS, etc.)
  • Has supported Change Management and Issue Management
  • Has maintained project/account documentation
  • Has worked with technical staff to design and implement technical solutions
  • Has experience in systems development
  • Has participated in integration of new development into an existing technical solution
  • Good understanding of Operational best practices
  • Able to assess a situation, receive input from stakeholders, and select a course of action
  • Able to clearly communicate and articulate, both written and verbally, detailed specifications (e.g., project requirements, requested changes, and testing results)
  • Able to work in a dynamic, fast paced and often changing environment. Proven experience in global or remote Services/Business support type of environment
  • Works well in a team environment, as well as independently
  • Attention to detail with the ability to multi-task and prioritize
  • Self-motivated and able to work under pressure to deliver high-quality solutions
  • Ability to develop strong relationships and work with senior level executives
  • Proficient in English: Strong oral and written skills
Job Family: Graduates Marketing Job ID: R036824
今すぐ応募

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