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Analyst, Content Production

Kawasaki, Japan 掲載日 04/27/2021

Social Media Support Multimedia & Amplifier Korean Designer

The Social Media Support Video Editor & Amplifier is responsible for multimedia production and the amplification of support content for our Korean Social Media platforms.

Key Responsibilities

•     Video Designer:

o    Work closely with a global virtual team of tech and care experts in order to write good quality problem-solving and engaging scripts across a variety of digital Technical and Care Support topics.

o    Ability to edit video recordings to a very high standard. Create and edit motion graphics. 

o    Uploads video into Sprinklr Content Management and determines the optimal time to post it Keeps track of engagement metrics in order to grow community/followers organically.

•     Amplifier:

o    Plans, schedules and publishes post on the main Korean Support Social Media Platforms.

o    Adapts global posts to Korean speaking audiences.

o    Ability to modify/create graphic/video assets in order to localize them in local language

o    Follows his channel performance using reporting and qualitative feedback and tweaks strategy as needed

o    Collaborates with other teams, to ensure consistency when required and to cross-promote each other

Essential Requirements

•     User of video and graphic applications such as: Adobe after Effects, Adobe Premiere Pro, Audition, Photoshop, Illustrator, others.

•     In-depth knowledge and understanding of social media, especially YouTube, Twitter.

•     Knowledge of branding and SEO

•    Korean proficiency.  Excellent Korean writing skills, perfect spelling, grammar and conjugation.

・ English proficiency. Business English skill is needed to be able to communicate with the internal managers and team members.

Desirable Requirements

  • Technical Support knowledge
  • Knowledge of branding and SEO
  • Bachelor’s Degree in Marketing, Graphic Designer, or related field or proven experience.

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gaphere.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policyhere.

Job Family: Communications Global-Services Job ID: R099078



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  • Communications, 川崎, 神奈川県, 日本削除
  • Global Services, 川崎, 神奈川県, 日本削除

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