Analyst, Content ProductionKawasaki, Japan 掲載日 04/27/2021
Social Media Support Multimedia & Amplifier Korean Designer
The Social Media Support Video Editor & Amplifier is responsible for multimedia production and the amplification of support content for our Korean Social Media platforms.
• Video Designer:
o Work closely with a global virtual team of tech and care experts in order to write good quality problem-solving and engaging scripts across a variety of digital Technical and Care Support topics.
o Ability to edit video recordings to a very high standard. Create and edit motion graphics.
o Uploads video into Sprinklr Content Management and determines the optimal time to post it Keeps track of engagement metrics in order to grow community/followers organically.
o Plans, schedules and publishes post on the main Korean Support Social Media Platforms.
o Adapts global posts to Korean speaking audiences.
o Ability to modify/create graphic/video assets in order to localize them in local language
o Follows his channel performance using reporting and qualitative feedback and tweaks strategy as needed
o Collaborates with other teams, to ensure consistency when required and to cross-promote each other
• User of video and graphic applications such as: Adobe after Effects, Adobe Premiere Pro, Audition, Photoshop, Illustrator, others.
• In-depth knowledge and understanding of social media, especially YouTube, Twitter.
• Knowledge of branding and SEO
• Korean proficiency. Excellent Korean writing skills, perfect spelling, grammar and conjugation.
・ English proficiency. Business English skill is needed to be able to communicate with the internal managers and team members.
- Technical Support knowledge
- Knowledge of branding and SEO
- Bachelor’s Degree in Marketing, Graphic Designer, or related field or proven experience.
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