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3rd party E-tail Channel Manager (E-commerce)

Kawasaki, Japan 掲載日 10/09/2020


ECモール(楽天、Yahoo、Amazon)のストア運営のご経験と、関連するデジタルマーケティングスキル・分析力を活かして、ECモール内でDellオンラインストアの運営・展開を行っていただきます。Dell technologiesの商品とサービスを、顧客視点から設計されたUIUXを通してお客様へお届けします。



ECモール内Dell直営店舗を運営・最適化・拡大することでDell technologiesのダイレクト販売ビジネスを成長させる、Dell technologiesと各ECモール、お客様との橋渡しの役割を担います。


  • ECモール内店舗の売上・利益の最大化および、UIUX・コンテンツ・CRM・オペレーションの部分・全体最適化をする
  • 四半期ごとの販売計画の策定および、週次の売上集計・分析とその報告を行う
  • プロダクトマーチャンダイジング、オペレーション、カスタマーケア、セールス、ファイナンスチーム等と連携の上、店舗運営・新商品発売・新規店舗の立上を実施する
  • ECモール店舗内の商品・クリエイティブ・メルマガ等のCRMコンテンツを管理する
  • 効率良くECモール店舗のビジネスとオペレーションを行うため、社内フローの維持・改善・構築を行う
  • 社内外からのECモールに関する問い合わせに対して、ECモールチャネルマネージャーとして関連部門と協力して主たる窓口として対応する


  • 4年制大学学部卒以上
  • 日本語ネイティブ(第二言語の場合、日本語能力試験 JLPT N1相当以上)
  • 3年以上のECモールサイト内店舗(楽天・Yahoo・Amazon等)の運営を、各ECモール内ツールを用いて行った経験。またはそれに相当する経験
  • Microsoft Excel上級以上の数値分析力および、PowerPointを用いて販売計画、売上報告、各種提案をプレゼンできる
  • ECモール内店舗向けのUIUXデザイン、コンテンツ・EDM等の制作に携わった経験


  • 卓越した問題解決能力
  • 国内外のチームと部門を横断したプロジェクトを担当した経験.
  • ECモール内のバナー等のコンテンツやEDMの更新を行える、HTML・CSS基礎の理解
  • ビジネスレベルでの英語の読み書き。英会話で発表・議論ができると更に好ましい

3rd party E-tail Channel Manager (E-commerce)
Your knowledge of e-commerce, combined with your digital marketing skills and analytical abilities, shapes how existing and new channels grow in 3rd party E-tail channels (Rakuten, Yahoo, and Amazon marketplaces). Leveraging your customer-oriented point of views, you provide Dell Technologies products and services for customers with user-friendly UI/UX

As a 3rd party E-tail Channel Manager in CSB Online Business team, you'll work closely with Merchandising, Marketing, Operations, Finance, and Sales to drive third party e-tail business, to optimize web-store contents & operational scheme, and to manage external partnerships with your business acumen and extensive online business knowledge.

Key Responsibilities

This role is the key point of contact between Dell-technologies and 3rd party Marketplaces in order to drive a part of Dell Technologies online direct business by executing, optimizing, and expanding web stores in 3rd party e-tail platforms.

You will:

  • Drive Marketplace sales & profit and implement optimizations for UI/UX, Contents, CRM, and End-to-End operational scheme.
  • Quarterly business planning & weekly performance tracking and report them to key stakeholders regularly.
  • Partner closely with Merchandising, Operation, Customer Care, Sales, and Finance teams to execute daily operation and new product launch.
  • Manage the product, creative, CRM contents for Marketplaces
  • Create and maintain internal processes to enable us to efficiently manage the business and operational optimization
  • Act as a day-to-day contact for all Marketplace related inquiries on the assigned accounts internally and externally

Essential Requirements :

  • Bachelor's degree or equivalent practical experience.
  • Ability to speak and write in Japanese as native level (JLPT N1 level +)
  • 3+ years of experience in leading and executing Ecommerce on 3rd party platforms, such as Rakuten/Yahoo/Amazon (Marketplace model), by using the store management tools.
  • Advanced MS Excel and Strong PowerPoint skills to deliver analytical business planning & sales reporting and these presentations.
  • Experience in UI/UX design and contents & EDM creation for 3rd party marketplaces.

Desirable Requirements :

  • Excellent problem-solving skills.
  • Experience working with cross-functional teams both internally and externally.
  • Ability to understand basic HTML & CSS to update online content in Marketplace.
  • Written English proficiency. Verbal English proficiency would also be a plus.

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

Job Family: Marketing Job ID: R073306




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